The Top 5 Things You Can Do For Your Upholstery

Friday, March 16th, 2018

Cleaning furniture is a chore that is often accompanied by reluctance and complaint. The good news is that it doesn’t have to be an agonizing chore any longer! We’ve got some simple routines and tips to brighten your home and to make upholstery cleaning less of a headache.

Upholstery can look dull and discoloured overtime. This is usually because when dust, dirt, and crumbs aren’t cleaned off, they make their way through the fibers on the cushions, through the seams, and corners, making the fabric look dull over time. What’s even worse is when a spill occurs, it leaves behind unsightly stains.

Vacuum Regularly

Vacuuming is your best line of defense for dust and dirt from settling in. It’s also a step for maintaining the condition of your upholstery in top condition. Vacuum weekly using the upholstery attachment to get the best possible results.

In case of any food spills, vacuuming will suck away all the loose particles so you can get a better understanding of the stain and how to best tackle it. The sooner the spill is tackled, the higher the chance it won’t settle in.

Quick At-Home Tips

Imagine this scenario: A spill occurs on your sofa and you need to act quickly. There’s no time to get it cleaned professionally. What do you do?

Luckily, there are items in your kitchen you can use to whip up a solution (yes, pun intended, see below) in no time. First, begin by blotting the stain to absorb as much liquid or grease as you can. Rubbing will only make things worse because it can spread the stain and allow it to settle. Clean with a white cloth to prevent any dyes from transferring onto the upholstery.

For grease stains, generously sprinkle cornstarch (baby powder works too) and let it sit on the stain for a few hours. By the time you vacuum it, the stain should have disappeared.

Mix up a solution

Instinct might suggest mixing dish soap with water and applying that to the stain. Be warned, however, that not all upholstery can be cleaned with solvents and/ or liquids.

If the upholstered material can handle it, a mixture of water, dish soap and vinegar can help. Using excessive water will leave behind watermarks and if it’s not dried properly, it could even lead to mildew or mold growth.

When you’ve whipped up the mixture with ample bubbles, scoop out only the bubbles and spread them over the area that needs cleaning. The bubbles help you control how much liquid is used while using the carbonation from the dish soap and vinegar to clean the stains.



Professional Carpet Cleaning

Regular cleanings will add years to the life of your upholstered furniture. Professional upholstery cleaning can freshen and brighten up your furniture with a thorough cleaning. Furniture is a big investment in any home, so it makes sense to clean it regularly to maintain it in the best possible condition.

While many carpet cleaning services will refuse to work with difficult materials such as wool, silk, and velvet, our technicians receive in-depth training and have mastered the techniques to clean all types of fabrics, even leather!

We use our proprietary Hot Carbonating Extraction (HCE) process to provide your upholstery with a deep cleaning by lifting dirt, dust, and allergens to the surface so it can be easily removed. With this method, furniture resists re-soiling and greatly reduces the chance for mold or mildew growth.

We use The Natural™, the same all-natural, green-certified cleaning solution that we use for carpet and area rug cleanings. Rest assured that our process is non-toxic and safe to use around children, pets, nursing mothers, and those with breathing problems such as asthma.

We spend a great deal of time indoors, especially during the colder months, so having carpets and upholstery cleaned professionally is important for maintaining a healthy home.

How to Prevent Water Damage in Your Home

Thursday, November 2nd, 2017


Water damage can occur at any time. It can result from a burst pipe, heavy rainfall and floods, sewage backup, water seeping through a cracked foundation, and much more. It can be a very stressful time for many homeowners worrying about damage to valuable items, structural integrity of the house, mould growth, and dealing with insurance companies. Following the tips below can help prevent your home from sustaining such damage and provide next steps for those that have suffered damage.

Prevention is the best defense

  1. Check your homeowner’s policy

Homeowners are strongly encouraged to review their home insurance policies to educate themselves on whether their coverage includes flood insurance. Coverage for water damage, (such as from overflowing toilets) may not be the same as for flooding. With some insurance companies, if water enters the basement through a crack in the foundation, it could fall under a maintenance issue and that may not qualify for your flood damage claim.


  1. Upgrade your home with flood resistant or waterproof materials

Materials are qualified to be labeled as flood resistant if they are in direct contact with water for at least 72 hours without suffering considerable damage. According to HGTV, these materials include concrete, closed-foam insulation, pressure-treated and marine-grade plywood, and ceramic tile.


  1. Waterproof your Walls

To prevent water entering your home during heavy rainfalls or floods, consider installing a waterproof veneer to your exterior walls. There are many elegant and aesthetically pleasing styles to choose from including faux-stone and brick.  It is also important to clean out the gutters and to point any downspouts away from the house.


For interior walls, replace current insulation with closed-cell foam insulation. Closed-cell foam insulation is a better insulator and is much more water-resistant than open-cell foam insulation.


One of the most important things you can do for your home is to waterproof the foundation to protect the structure of the house. Inspect your crawlspace, if you have one, for any cracks which could allow for any water to seep through. Also check your windows for any cracks or holes that need to be fixed.


  1. Don’t overlook sewage

In areas where flooding occurs more frequently, sewer lines can back up into homes through drainpipes. Not only is the damage from this difficult to repair, but it is also a health hazard. Consider installing backflow valves as these can prevent unwanted flow into your home.

  1. Waterproof storage

Many people utilize the space in their basements for additional storage purposes. Storing items and books in plastic boxes that can be fully sealed are both cost-effective and prevent moisture from seeping through.



What to do if your home is flooded

Fast action is essential when your home has been flooded or sustained any water damage. Knowing the following tips during this time-sensitive event can help keep a clear head and reduce the amount of damage your home could sustain. With moisture comes the added issue of mould growth so swift action is vital.

  1. Inspect your basement

Water damage happens more often in basements but this applies to any part of the house where is water seeping through. Assess the situation and immediately check for any electrical wires or outlets that have been compromised. Call for an electrician at once.


  1. Call a flood or water damage service as soon as possible.

Many water damage restoration and flood services operate 24/7 and often work directly with your insurance companies. Water damage restoration companies detect the source of the leak and often use thermal imaging to locate where the water is seeping in from. Once the water is removed, the process of restoration begin, which dries your home to prevent any mould growth.


  1. Remove all valuables from near the source of the damage

During your inspection, remove any valuable items from getting damaged. If an item cannot be dried, consider tossing it out to prevent mould growth which could spread in your home.


  1. Sanitize everything

Once your home has been dried and restored, use bleach to clean and sanitize everything the water has been in contact with and to get rid of any mould spores.


  1. Get clean carpets

Wet carpets and area rugs are big culprits for mould growth. Consider getting rid of wet carpets. If this is not an option, consider scheduling a professional carpet cleaning for your home. Wet methods such as steam cleaning or shampooing are not ideal when the carpet is already wet. Drier methods, like ChemDry, dry much faster and do not use harsh chemicals that traditional methods use. Traditional methods leave behind a soapy residue which attracts more soiling and carpets are dirty again in a matter of weeks. The ChemDry method is cleaner and Green-Certified, meaning our cleaning agents are all natural and safe to use around children and pets.


  1. Plan for future water damage and flood

Following the prevention tips above, consider creating a plan to prevent your home from suffering another damaging event.


Water damage could occur at any moment and catches most people off-guard. Armed with this knowledge, you can prevent your home from potential flooding, or should your home be flooded, you will know which steps to take next. Trust Chem-Dry Trillium to solve this disaster so you can have one less thing to worry about during this overwhelming time.

5 Tips to Get Your Home Ready for the Fall

Friday, September 29th, 2017

Spring should not be the only time for major cleaning. With all the dirt, allergens, and muddy footsteps making their way into your home during the summer months, fall is the perfect time to clean and get your home ready for the long cold months ahead. Freshen up your home with the following tips:

  1. Get your carpets cleaned professionally

Many people prefer to leave their windows open to bring fresh air into their homes after months of stale indoor air during the winter. While leaving windows open can do wonders for the air quality of your home, it also brings in allergens which settle deep within carpets and upholstery. Dirt also finds its way easily into your home through dirty shoes, children and pets.

Carpets act like filters in the home and trap all sorts of dirt and allergens in the fibers that often vacuuming alone is not enough to remove them.  This type of soiling damages the fibers of the carpet and upholstery and wears out these areas faster. Call professional carpet cleaning services so your carpets last longer and so you can breathe clean again. Add in area rug cleaning to get the most out of your carpet cleaning.

  1. Dust ceilings and baseboards (also inspect your fireplace and chimney)

These areas are often ignored during routine cleaning. Just like carpets, these surfaces get covered with dust, dirt and pollen, so take this time to do a thorough cleaning of these areas as well. Call the professionals to inspect and clean your chimney to ensure it is cleared of all build up on the inside of the walls, which can be a fire hazard.

  1. Clean the air filter in your furnace

Ensure that the air filter in your furnace has been cleaned thoroughly or is replaced before turning on the heating for the first time this season. HVAC systems generally pull in air from different rooms around the house, heat it, and then force it back throughout the home.

As it pulls in this air, airborne particles such as dust, dirt, pollen, allergens, pet dander get pulled in as well. The air filter traps these particles to prevent them from getting blown back out again and to prevent dust from building up in the air ducts. These filters also keep the dirt from finding its way deeper inside the HVAC system, which helps to keep it running more efficiently.

  1. Put away summer clothing and linens into storage

Fall is the ideal time to wash and put away summer clothes and bedding and for bringing out warmer clothing and blankets. Consider going one step further by using vacuum bags to reduce storage space.

  1. Clear leaves and other debris from your gutters

As the leaves continue to fall, they often get trapped in the gutters. Clearing the gutters prevents blockages and potential water damage to the structure of the house.  Consider pointing downspouts away from the house so the water run-off does not seep into the foundation of the home.

With these five tips above, you are on your way to getting your home ready for the cooler months ahead.

Why you should get your carpets cleaned professionally

Thursday, August 3rd, 2017

Carpets are a big investment in any home. Given the years it will spend in your home, great care should be taken to keep it in its best condition. While regular vacuuming is recommended for maintenance, it is not enough to get rid of the soil and allergens trapped deep down in carpets. It is highly recommended to bring in professional carpet cleaners to give your carpets the deep cleaning they require. Here are some reasons why professional cleaning is much more advisable than cheaper cleaning methods.

  1. Vacuuming alone is not enough

Vacuuming targets mainly loose soil and dirt that is visible to the eye. Only professional cleaning can get rid of dirt and allergens trapped deep down. Professional carpet cleaning technicians have the appropriate equipment to extract the trapped dirt from your carpets.

  1. Carpets are easier to maintain

Stains and spots attract more soiling. When carpets are thoroughly cleaned on a regular basis, there are fewer stains and spots which attract more dirt. Combine it with regular vacuuming and your carpets will stay cleaner for longer.

  1. Improve the overall appearance of your home

Clean, well-maintained carpets are a reflection of the overall cleanliness of a home. With professional cleaning, even older carpets can look new again.

  1. Not all carpet cleaning methods are equal

Some cleaners use steam, some use shampoo, and other use a drier method. Steam and shampoo cleaning push dirt back and forth, leaving behind 35-55% of bacteria and a filmy residue which causes re-soiling in a matter of weeks. Moisture in carpets also comes with a high risk in growth of mold and mildew. When deeply matted soil is not removed, it can weaken the structure of the carpet and can cause it to feel stiff.

Popular home rental machines do not provide the powerful, deep and thorough cleaning that professional equipment can achieve.

The ChemDry method, the drier method, uses about 15-20% moisture and does not leave behind any residue. ChemDry uses a carbonating extraction process that separates then lifts the dirt up and out of the carpets so it’s drier, cleaner and healthier. ChemDry products are green-certified, so they are safe to use around children, pets, and people with asthma and other sensitivities.

  1. Cleaning costs are more economical

A quality clean from a certified company may cost more but going cheap on the cleaning process for such an integral part of any home will cost more in the long run. Cheaper methods are more likely to re-soil sooner and leave behind more residue and bacteria. This in turn will require a sooner replacement of your carpets.

  1. Damage may occur if not using a trained technician

A professionally trained technician will have the knowledge, experience, and the appropriate products and equipments. Inexperienced technicians may not know how to use the equipment, which can cause damage to the fibers of the carpet, requiring sooner replacements. They may not have the proper training with different cleansing agents, leading the carpets to attract soil more quickly and requiring cleaning more often. Professional cleaners have extensive training on identifying different fibers and applying the proper treatment methods.

  1. Carpets are like filters

Carpets trap all sorts of bacteria, dust, pollen, allergens, pet dander, dust mites, and the list goes on. This environment is unhygienic to all, especially children, pets, those suffering from asthma or other breathing problems. These allergens are easily inhaled when the area is disturbed such as by walking or even vacuuming.

A carpet may look clean on the surface, but only a professional can remove the soiling that may not be visible. Trust professional carpet cleaners to give you a quality clean.


Carpet Cleaning Tips You Need to Know

Monday, February 8th, 2016

Carpet Cleaning Tips

Even with the best efforts to clean, the carpet eventually becomes riddled with spills, drops, accidents, and whatever has been brought in on the bottom of shoes. These tips will help to keep the carpet looking like new.

Quick Tips

Don’t try to rub stains out. Dab the stain with a cleaning solution on a clean cloth, sponge, or paper towel. The pressure from blotting encourages the stain to be soaked up. When rubbing, the particles get ground in the fibers of the carpet and then these fibers may break down prematurely. Always blot the stain from the outside inward. The opposite can cause the stain to spread.

  • Club Soda for Beer & Wine Stains

Club soda can be used effectively with beer and wine stains if used correctly. Moisten a cloth with the soda and blot the stain. If this does not work, mix one-part water with one-part white vinegar into a handheld sprayer. Spray and let soak for 10 to 15 minutes. Then, blot the stain to soak it up, and the process may have to be repeated. Then, rinse the spot with warm water and brush the carpet strands in their natural direction. Lay paper towels down to absorb the dampness.

  • Shaving Cream for Tough Stains

Shaving cream has been known to remove almost any type of stain. Apply it directly to the stain and let sit for around 30 minutes. Once set, blot with a dry cloth. Then, spray the area with a mixture of one-part water and one-part white vinegar, and wipe this away with a cloth.

  • Ice Cubes for Gum

To remove gum, grab a few ice cubes and freeze the gum for about 30 seconds. Once frozen, life it with a spoon.

  • Dish Soap for Grease

For grease stains, mix a drop or two of grease-cutting dish soap in a cup of water. Put this in a spray bottle and apply to the stain. Blot it up. This process may need to be done multiple times.

  • Mild Detergent for Blood Stains

To remove a dried blood spot, scrape away as much dried blood as possible. A mixture of water and a mild detergent will loosen it up. Then, apply hydrogen peroxide directly on the stain. It will foam on contact with the blood. Then, dab the carpet with towels until dry.

  • Ironing Spilled Wax

For spilled wax, place a cloth over an iron, and then place the iron on top of the spilled wax to warm it up. Then, scrape the wax off with a butter knife. When done, lay a paper towel over the area of the wax, and iron the paper towel. The wax will melt and bind to the paper. Only a few applications and then it will be done. NOTE: do not use the iron on the carpet for longer than 30 seconds or the carpet may become burned.

Dry Carpet Cleaning Process

For this, a technician sprinkles a small amount of an absorbent compound over the carpet. Then, using a mechanical brush, it is worked through the carpet, dissolving the filth. This is then drawn up by a commercial grade vacuum cleaner. This method dries quicker than other methods.

Carpet Cleaning Methods

Thursday, November 12th, 2009


SHAMPOOING is one of the oldest methods of carpet cleaning.  It uses a rotary floor machine where shampoo is injected through the brushes and whipped to a foam on the carpet.  The theory is that the foam and dirt will dry so that they can be vacuumed from the carpet.  The advantages are the fairly low usage of water and the relatively good surface cleaning.  Problems occur because the oils in the soap never completely dry.   They leave a sticky residue on the fibres that can rapidly attract new dirt & soil.  This dirt attracting residue is the basic reason people complain that their carpets re-soil so quickly after being shampooed.

STEAM CLEANING doesn’t actually use STEAM because the scolding temperatures would be more that hot enough to permanently damage most fibres.  The correct name is actually Hot Water Extraction. This method uses an extraction system to pressure spray the cleaning solution directly into the carpets and immediately extract it with a vacuum pump.  The theory is that hot water will immediately dissolve ground in soils & grease in the few seconds it takes to pull the clening wand across the carpet.  The advantages are the usually lower than average cost to the consumer and the speed at which a job can be completed.  Problems arise because soils do not usually dissolve this rapidly and not all the solution sprayed down can be vacuumed from the carpets.  This can leave carpets wet beyond tolerable limits, which can produce problems such as shrinkage, split seams, and aid in the formation of mold and mildew.  It can also be very inconvenient to the customer to have to wait for many hours, or even days, before furniture can be replaced or normal traffic can resume in the cleaned area.  Inadequate removal of soil and stains combined with over wetting is why many people notice the same stains re-appearing a few days after having this type of cleaning done.

DRY POWDERS and DRY FOAMS were invented to solve the severe problems over wetting can create.  Dry powder cleaning uses powders made of absorbent compounds that are saturated with detergents and dry cleaning solvents.  They are applied directly to the carpet and brushed in with a machine.  After about a half hour of contact time the particles along with the absorbed soil are removed with a vacuum.  Dry foam uses a mechanical unit and detegent to make a foam that is worked into the carpet and vacuumed off.  Since moisture levels are low the advantage is the limited risk of over wetting.  Water, however, is often called the UNIVERSAL SOLVENT and without enough of it present some soils are not removed and remain to attract even more soil.  Residues from the cleaning compounds also remain behind and contribute to resoiling.

ELECTROSTATIC cleaning is a lesser known method uses static electricity to ZAP the dirt from your carpet.  It claims to employ a special electrolytic solution to remove soil  Scientifically this is very unlikely since both damp pads and damp carpet conduct electricity and would not allow a charge to build up.

CARBONATED CLEANING is the method that my company uses.  By contrast to the methods mentioned so far, this method uses no soaps, detergents or harsh chemicals at all in its cleaning.  We use THE NATURAL – a clear carbonated solution made from completely safe ingredients copied from Mother Nature.

In laboratory tests carpets cleaned with THE NATURAL actually resisted resoiling better than brand new carpets.  Chem-Dry holds the exclusive patent on using carbonation in its cleaning method.  If you have ever shaken up a bottle of soda you realize the powerful reaction carbonation can have.  On your carpet the tiny bubbles go right to the base of the fibre exploding dirt and stains apart and lifting them to the surface for extraction.  Because of the aggressive nature of the carbonated reaction very littlle solution is needed, so most carpets dry in about one – two hours, with none of the risks associated with over wetting.

How does this innovation benefit you?

Your carpets will come cleaner than ever before

Your carpets will dry faster

Your carpets will stay cleaner longer, saving you money

You will have no soaps, phosphates, detergents or other harsh cleaners in your carpets.

Misconception #5

The company that offers the lowest price is the company you should hire.

No.  Price is what you pay….Value is what you get for your hard earned money.  I’ve seen so many problems arise from the lowest-bid companies that I suggest you NEVER hire the company that quotes the cheapest price.  The three most common problems are:

(1) The price you see offered may not be for the services you want performed.  The company may be equipped to remove only some of the dirt from your carpet but, you may want bacteria, fungus, pollens dust mites, tobacco residues and air pollutants removed as well.

(2) The price you see advertised may not be the price you pay.  Many homeowners have learned that the low price they saw advertised only lasted until the cleaner got into their home.  They were then pressured into paying a lot more for a variety of add-ons.  (Some carpet cleaners even break the law by using illegal bait-and switch tactics).

(3) The low price may mean the carpet cleaner has cheap equipment, which will not effectively clean your carpet, is using cheap products, is using low paid employees, who are untrained on the use of proper cleaning and spotting solutions and procedures.

Misconception #6

Any honest carpet cleaning company should be able to give you an exact price over the phone.

I wish this were true, but it isn’t.

Honest, reputable carpet cleaning companies almost never price carpet cleaning by the room.  Instead carpet cleaning is usually priced by the square foot that’s being cleaned.  So, if you’d like me to tell you the exact cost of cleaning your carpet, I need to know the exact number of square feet that you want cleaned.  To get an accurate measurement, I use a tape measure to calculate the exact size of the carpet area, so that what you’re paying for is just the area you want cleaned.

You’ll be glad to know that the carpet area to be cleaned is not nearly as great as most people think.  For example, if you want your entire home cleaned and your home is 1500 square feet, the amount of carpeting to be cleaned might only be 800 square feet.  This is because most home measurements are outdoor measurements.  Also, the area taken up by walls, hard floors etc. reduce significantly the actual carpeted area.

In addition, areas under large pieces of furniture such as entertainment centres, pianos, china cabinets, beds and dressers etc.  that you may decide you don’t want moved and cleaned under during the visit will be excluded from the measurements and will reduce the total area being cleaned.

So even though I can’t give you an exact price over the phone, I can give you a fairly close estimate.  When the technician arrives he will measure all the areas to be cleaned and give you the exact price before he starts any work.

6 Costly Misconceptions About Carpet Cleaning

Thursday, November 12th, 2009

Misconception #1

You should wait as long as possible before cleaning your carpets.

This is not true.  Dirt is an abrasive, just like sandpaper.  Every time you step on the carpet you grind dirt into your fibres.  This cuts your carpet, just as if you had used a knife causing it to wear out faster.  A dirty carpet will not last nearly as long as a clean carpet.  Regular vacuuming is important but it can’t remove any tacky or embedded dirt.  The longer you wait to have your carpets cleaned, the more damage you do to your carpet, and the faster it will wear out.

Misconception #2

The only reason to clean carpets is to remove dirt.

Although improving and maintaining the appearance of your carpets and upholstery is the main reason why most people have them cleaned, there are other important factors to consider.  Environmental pollutants can build up in fabrics at an alarming rate, especially in carpets.  The range of contaminants can be vast including; lawn fertilizers, insecticides, herbicides and fungicides, cooking vapors, tobacco smoke, food crumbs, beverage spills, hair, dead skin cells, pollen and insect remains to name a few all of which provide a food source for harmfull micro-orgainisms such as bacteria, viruses, fungi, dust mites and mold.  If you or your family suffer from allergies, asthmas, emphysema or other breathing problems another reason to clean your carpets is to remove these contaminants.

Misconception #3

Having equipment is all a company needs to clean your carpets properly.

Many companies own hot water cleaners, but a large number of employees don’t know how to use them.  You probably know someone who bought the newest computer on the market, but didn’t know how to use it.  The same is true with carpet cleaning machines.  The company may own good equipment, but the employees may not know how to use it correctly.  That is why it’s important that you choose your carpet cleaner carefully.

At Chem-Dry, all our carpet cleaning technicians must undergo an intensive training program called Chem-College.  The carpet technician must earn the certification through study, experience and the successful completion of a formal written examination.  Technicians who pass Chem-College have, in effect, earned a degree in carpet cleaning.

Misconception #4

One method of carpet cleaning is as good as another.

You can choose from a variety of different methods. The following will help you choose the one that meets your specific objectives.

How To Avoid 4 Carpet Cleaning Rip-Offs

Thursday, November 12th, 2009



To some degree, all of us are attracted by low price because we want to work within a budget.  But some carpet cleaners use price as the bait for their false and misleading advertising.  They offer a cheap price–ususally between $4.95 and $9.95 per room, and then, once they’re in your home, they pressure you into buying “extras.”  It’s as if you were buying a car and found that the dealer was charging you extra for the tires and steering wheel.  Carpet cleaning is not as cheap as some unethical companies would like you to believe.


Dual process carpet cleaning describes the process of applying a detergent or heavy preconditioning, followed with hot water extraction or rinsing.  Unfortunately, unethical carpet cleaners often use dual process as a bait-and-switch technique.  Here’s how it’s done:  First they “bait” you with a basic cleaning  (single process) at an unbelievably low price.  Then, when they arrive, they try to “switch” you to more expensive dual-process cleaning.  If you don’t fall for their switch and choose their basic service, you’ll likely receive poor workmanship using little more  than plain water and they will not guarantee their work.


You’ll read this in almost every ad.  You’ll hear this from virtually every carpet cleaner.  Remember this:  the method that’s best for you is the method that achieves your goal.  If you want a method that dries quickly, then a method that takes a long time to dry isn’t the best for you.  So before you choose a carpet cleaner, identify your objectives.  Then select the method that best reaches those objectives.  Making sure the company stands behind their work with a 100% money-back guarantee lets you know they’re serious about doing the job right.


Years ago many people believed you had to soak your carpets with lots of soaps and water to get them clean.  But today we know this is false.  Over wetting and sticky soaps can cause mold and bacteria problems as well as damage the carpet and floor beneath.  Obviously each carpet cleaner will be biased towards his own method, and each method does have advantages.  I suggest a good place to start is by making sure the company you choose is a CRI (Carpet & Rug Institute) accredited firm with trained, certified technicians who know how to properly clean all types of carpets and perform advanced spotting.